Views On Migros
Mission - Vision - Strategy - Policy
Who is who?
Your Nearest Stores
Culture and the arts
Awareness of Quality
Awareness of Quality
Safety in Purchasing
Safety in Storage
Safety in Selling
Risks Related to Food
A Look At Migros
Partnership Structure and Affiliates
Migros Ticaret A.Ş. Articles Association
Board of Directors
Message of the Chairman
Board of Directors Committies
Migros Ethic Rules
Profit Distribution Policy
Company Disclosure Policy
Corporate Governance Principles Compliance Reports
Corporate Social Responsibility
Interim Annual Report
The Increase of Company Capital and Distribution of Divident
The Increase of Company Capital
Distribution of Dividend
Share Certificate Exchange Transactions
Migros – Tansaş Share Certificate Exchange Transactions
Information about the General Assembly Meeting of Shareholders
Divident Distribution Proposal
Merger and 2010 General Assembly Meeting
Announcement on the Merger of Migros, Ades, Amaç and Egeden
Call for the General Assembly Meeting
Extraordinary General Meeting 2008
Minutes of the Meeting
Announcements to shareholders
Our Human Resources Policy
Culture and the arts
For 58 years Migros has been adding value to modern retailing through sustainably innovative practices. While focusing on productivity in parallel with its own growth policies, Migros continues to create added value for all of society
Seeking to make shopping a more enjoyable experience, Migros’s approach to retailing is to provide a venue that satisfies as many of people’s needs as possible. Because it strongly believes that its customers have a right to make their own choices, Migros constantly expands and diversifies the selection of trusted and superior-quality product options with which its stocks its shelves.
One of the most important issues in retailing is to distinguish oneself as an outstanding service provider in customers’ eyes. Migros’s approach to customer service sets it apart from the rest of its sector because all of its business practices and rules are designed to maximize and sustain customer satisfaction.
Migros strives to undertake and carry out social responsibility projects that create strong emotional bonds with its customers. Independent sectoral research and surveys have repeatedly shown that Migros is a retailer who enjoys the highest level of customer loyalty.
A fundamental tenet of Migros’s approach to social responsibility is that every project which it undertakes must address and resolve some essential social need or at the very least it should point the way towards such a solution. Fostering a sense of responsibility and sustainability among the public at large by marshalling the efforts of socially beneficial foundations, associations, and NGOs as well as of its own business partners, employees, and customers is a matter to which Migros gives great importance.
In 2012 Migros won the “Most-Liked Retailer In Turkey” for the 9th year in a row. One reason why the company so consistently receives this accolade is that it has always involved itself in many different social-service projects and activities in its capacity and sense of responsibility as Turkey’s leading retailer. Migros continues to undertake sustainable projects that concern themselves with real issues impacting its community’s future.
While offering its customers advantageous prices that help support their household budgets, Migros also provides them with a superior shopping environment, outstanding service, and innovative practices and ideas.
It has always been a Migros rule to train its own managers itself. The company’s career-path and progression planning policies and practices fully support its employees’ efforts to turn their aspirations into a reality. Migros received the “Most Successful Human Resource Practices” in the “2012 Retailing Sun Awards” for its “Shopping For My Dreams: My Future Is In This Basket” program. Besides providing employment directly to a huge family of 18,500 members, Migros also contributes indirectly to overall employment on a much broader scale.
Besides its customers and employees, Migros also collaborates very closely with its suppliers too. This results in the creation of synergies such as special campaigns, innovatively themed and/or seasonal projects, and specially-made products.
As a retailer who contributes to the national economy and to employment, who adheres to ethical business practices, and who acknowledges and fulfills its stakeholder responsibilities, Migros is aware that everything it does has implications for society as a whole. Migros is also aware of its responsibility to shape the vision and future of retailing and it will continue to fulfill that responsibility as well.
Migros Corporate Social Responsibility Projects
In order to promote civil society awareness and to increase the effectiveness of non-governmental organizations, Migros also supports projects which have been developed by others as well. In 2012 the company donated a total of TL 650,553.69 to socially beneficial foundations and societies.
Migros Ticaret A.Ş. 2009-2011 All Rights Reserved. |